FAQs

My work is all made by hand, predominantly slab-built, coiled or made using press moulds and I use a variety of stoneware clays depending on the effect I am looking to create. Once each piece has had its first firing in the kiln, I hand-paint on my designs using combination of underglazes and stoneware glazes, often using a wax resist technique. Due to the nature of the way I work, no two pieces are the same and I embrace the individual quirks that result from each piece being handcrafted in this way.

Yes! I wanted to create a collection that would both add some colour and pattern to your table, but also be practical for every day use. I've also designed my plates with a lip which makes them great for all ages! I do not recommend lamps going in the dishwasher.

I will aim to ship all orders within 3-5 working days via Royal Mail or Parcel Force. If for some reason your goods arrive damaged or you would like to return, please contact me: contact@louisafkstudio.com within 14 days of receipt and I will talk you through the next steps. Please note that return shipping costs will need to be covered by the purchaser (unless goods are damaged).

If you would like to come and collect from Brixton in SE London please enter the discount code 'LOCALPICKUP' at the checkout which will remove the shipping charge and I will email you with more details once your order is placed.

Unfortunately I currently only ship within the UK, however I am happy for customers based further afield to use a forwarding company such as AddressPal or Forward2

Contact me if you have any questions.

I work from a shared community studio in South East London, where there is a real emphasis on being as sustainable as possible (group firings, reclaiming clay, re-using packaging). Bearing in mind the fragile nature of my work and need to package well to survive in the shipping, I'm using as much recyclable packing material as possible as well as re-purposing boxes and packing materials where I can.

Whilst I can't always promise that I'll be able to accept commision requests, I'm always happy to discuss new ideas and possibilities so do get in touch contact@louisafkstudio.com